Privacy Policy
Last updated: July 23, 2026
This Privacy Policy explains how MASSASOLO MS LLC ("MASSASOLO MS," "we," "us," or "our") collects, uses, shares, and protects information in connection with the MV2 mobile application and related services (the "Service"). MASSASOLO MS LLC is the data controller responsible for your information.
By creating an account or using MV2, you agree to the practices described here. If you do not agree, please do not use the Service.
1. Who we are and how MV2 works
MV2 is a platform of private communities. Each community is created and run by a host (an "Organizer"). MASSASOLO MS provides the software; Organizers run their own communities and set their own rules. When you join a community, some of your information becomes visible to that community's members and its Organizer, as described below.
2. Information we collect
Information you provide
- Account information: your phone number and/or username, a password, and a display name. Authentication is handled by our provider, Clerk.
- Profile information: for communities with a dating or introductions layer, this may include your photos, age, gender, a short bio, and answers to prompts. You choose what to add.
- Content you create: messages you send, posts and comments on community boards, event RSVPs, photos you add to event albums, and similar content.
- Connection signals: likes, matches, requests for an introduction, and (where a community enables it) opt-in "secret crush" selections. These are used only as described in Section 3 and are not shown publicly.
- Support communications: information you send us when you contact support or report a problem.
Information collected automatically
- Device and push tokens: a push notification token (via Expo) so we can send you notifications, and basic device information.
- Usage and status: limited activity such as when you were last active or online within a community.
- Approximate location (optional): if you grant permission, we use your device's approximate location to show communities near you. You can decline this and still use the app; we do not track your location in the background.
- Diagnostics: crash and error data (via Sentry) to keep the app stable.
3. How we use your information
- To create and secure your account and provide the Service.
- To display your profile and content to the communities you join, according to each community's settings.
- To power connection features: showing members to one another, delivering likes, matches, and introductions, and enabling messaging between matched or connected members.
- To send you notifications you'd expect (a new message, an event, an introduction, a waitlist spot).
- To surface nearby communities when you opt in to location.
- To keep the Service safe: enforcing rules, reviewing reports, and preventing abuse.
- To fix bugs, understand reliability, and improve the app.
- To comply with law and enforce our Terms.
We do not use your private messages to build advertising profiles, and we do not sell your personal information.
4. How your information is shared
- Within your communities: your display name, profile, and content are visible to members and the Organizer of the communities you join, based on that community's configuration. An Organizer can see membership and moderation information for their own community.
- Between connected members: when you match, or when a mutual introduction or mutual secret crush occurs, a private conversation is opened between the two of you. One-way likes and crushes are not revealed to the other person.
- Service providers: we share information with vendors who process it on our behalf under contract, including our authentication provider (Clerk), image storage (Cloudflare R2 or equivalent object storage), notification delivery (Expo), error monitoring (Sentry), and our hosting and database providers. They may only use it to provide services to us.
- Legal and safety: we may disclose information if required by law, or to protect the rights, safety, and property of users, the public, or MASSASOLO MS.
- Business transfers: if MASSASOLO MS is involved in a merger, acquisition, or sale of assets, information may be transferred, subject to this Policy.
We do not sell your personal information, and we do not share it with third parties for their own advertising.
5. Your choices and rights
- Access and edit: you can view and update your profile and account information in the app.
- Delete your account: you can delete your account from within the app. This permanently removes your profile, matches, and messages, and, if you run communities, the communities you own and their data. Deletion cannot be undone.
- Visibility: in dating-enabled communities you can hide your profile from browsing while remaining a member.
- Location and notifications: you can change location and notification permissions in your device settings at any time.
- Blocking and reporting: you can block members and report content or behavior to the community Organizer and to us.
Depending on where you live, you may have additional rights (such as to access, correct, delete, or port your data). To make a request, contact us at support@massasoloms.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or de-identify your personal information, except where we must retain limited records to comply with legal obligations, resolve disputes, or enforce our agreements. Backups are purged on a rolling schedule.
7. Security
We use technical and organizational measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong password and keep it confidential.
8. Children
MV2 is intended only for people 18 years of age or older. We do not knowingly collect information from anyone under 18. If we learn that we have collected information from someone under 18, we will delete it. If you believe a minor is using MV2, contact us at support@massasoloms.com.
9. Where your information is processed
MASSASOLO MS is based in the United States, and your information is processed there. If you access MV2 from outside the United States, you understand your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
10. Third-party links
A community Organizer may link to external services (such as a group chat, ticketing page, or social profile). We do not control those services, and this Policy does not apply to them. Review their privacy policies separately.
11. Changes to this Policy
We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the app. Your continued use of MV2 after changes take effect means you accept the updated Policy.
12. Contact us
Questions about this Policy or your information? Contact:
MASSASOLO MS LLC
support@massasoloms.com